Alliance U.S. Headquarters
Have you suffered from the following problems when shipping to USA with your U.S. agents?
- Late repatriation of funds collected (ie. freight duty & disbursements etc)
- Varying rates of exchange used on the final remittance of those funds
- Lost cargoes
- Poor customer service
- Lack of data and feedback with updates of impending changes especially with duty rates F.M.C. regulations (ie.1984 Shipping Act and 1990 Bonding)
- Poor or often non-existent marketing and sales capabilities
- Promises made but never fulfilled
- Chapter 11 “Retreat”
The U.S. office was primarily established to serve the brokerage and forwarding needs of The Alliance Group (U.K.) being the first U.K. freight forwarder to comply with the amended legislation contained within the 1984 Shipping Act and was subsequently the first forwarder in the U.K to file full freight tariffs with the Federal Maritime Commission in Washington along with an F.M.C. N.V.O.C.C. bond valued at $50,000.00 ensuring security of tenure for its extensive customer base.
The Atlanta office has quickly grown to a self-sufficient entity handling sea and airfreight cargoes not only for Alliance U.K. but for over fifty worldwide agencies trading both into and out of the U.S. and is managed by an experienced team of Anglo-American staff understanding and catering for the multifarious needs of its global trading partners.
Foreign Agents Representation
The Alliance Group was established initially to service the needs of the U.K. Group but has, as a result of its bias towards transferring senior U.K. management to run its U.S. interests, quickly gained a reputation for understanding the differing needs of Commonwealth and European shippers and freight forwarders many of whom had failed to secure the levels of service from their previously appointed U.S. on-site brokers and freight forwarders, and many of whom are now represented by Alliance when importing from and shipping to USA.
Many of Alliance’s existing global agencies have depressing stories of U.S. reciprocating agents who have failed abysmally in the performance of their duties – if you are one of these agencies and are looking for a U.S. service that is “par excellence” please contact us immediately.